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800-3835 800-FUEL

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Your questions and comments are important to us. Select a topic below, or reach us by phone or email. We’ve got everything covered for your needs.

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=29

What is Natural Gas?

Yes

<div class="ExternalClassE9B2EB48157F4B66B738D9952C846A40"><span style="line-height:107%;font-family:"calibri","sans-serif";font-size:11pt;"><font color="#000000">Natural gas is a combustible mixture of hydrocarbon gases, primarily methane..</font></span></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=40

How to become a Sidra supplier?

Yes

<div class="ExternalClass022CCDE3C53E4D6496ECE6FB1C46B8BC"><p>Please fill the form in this <a href="/EN/Business/Pages/Become-a-Retail-Supplier.aspx" target="_blank"> link </a></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=63

What is WOQODe Program?

Yes

<div class="ExternalClass285CAB23DFE441E8959CAA298F8EFCA5"><p>It is a Fuel Management System for companies that are having a fleet of vehicles, it can be used to monitor, track, maintain, and control <span style="color:#444444;">fuel</span><span style="color:#444444;"> </span>consumption of vehicles. It is exclusively for vehicles fueling at WOQOD branded stations. An RFID tag is used for recording fuel transaction at the WOQOD branded stations for each vehicle. This is a postpaid system.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=88

How do I enroll in WOQODe prepaid?

Yes

<div class="ExternalClassEA4D4A08AE6241AD88724713F044FBB3"><p><span style="font-size:10pt;font-family:"segoe ui", sans-serif;">Visit </span>any WOQOD branded station where prepaid sales installation is available, fill the form, pay the cost, get your tag installed and wait for the activation to be confirmed.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=33

Is Natural Gas is available to all customers in Qatar?

Yes

<div class="ExternalClass16B436998FD7409BAFD798E3DBB260F8"><span style="line-height:107%;font-family:"calibri","sans-serif";font-size:11pt;"><font color="#000000">Currently the scope of supply from WOQOD is limited to the customers of Small and Medium Industrial Area only.</font></span></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=41

How to Rent a Shop?

Yes

<div class="ExternalClassD0E9232E4B38453E805DDFEA8CC7CF2D">Please check available stores at this <a href="/EN/Business/Pages/Shops/Available-Shops.aspx" target="_blank">link </a></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=64

How do I enroll into WOQODe?

Yes

<div class="ExternalClassC7B7835DBA4F4CEDAB102211F9992DD6"><p></p><ul><li>Take an appointment from WOQOD Customer Service (40217777/8003835).</li><li>Meet the Sales team.</li><li>Reply to WOQOD's email with required valid legal documents.</li><li>The contract and documents will be emailed.</li><li>Submit the signed contract and documents for processing</li><li>Our installation team will contact the customer for tag installation.</li><li>The operations team will enroll in the vehicles and take the company live.</li><li>The customer will be provided with User ID & Password for WOQODe – Portal through email after 24 hours from the activation time.</li></ul><p><span lang="EN" style="text-decoration:underline;"><strong>Documents required for Enrollment</strong></span><strong> </strong><strong>(Forms will be provided)</strong></p><ul><li>A letter from the customer to enroll in WOQODe.</li><li>WOQODe Contract (original 2 copies signed by authorized signatory, stamped and dated).</li><li>Authorized signatory QID</li><li>Photocopy of the company's valid commercial registration license.</li><li>Photocopy of the Trading License</li><li>Photocopy of the Computer Card</li><li>Bank Guarantee, a check or a bank transfer to WOQOD's account ( Equal to two months of fuel consumption as per our requirement for new customers, and valid for at least 5 years.)</li><li>Customer Communication List</li><li>Vehicle Details; to be filled and provided as per the given format in excel, both in hard copy stamped and soft copy on email.</li><li>Leased Vehicle Undertaking Letter on Company's letterhead, signed by authorized signatory & stamped. (For all vehicles not registered under the company signing the contract)</li><li>Valid Istimara (Vehicle registration card). (4 copies on A4 size page with both sides of Istimara).</li><li>QID photocopy of the contract signatory.</li><li>A cheque a bank transfer to WOQOD's account for the tag cost and tag installation.</li></ul><p><span style="text-decoration:underline;"> </span><span style="text-decoration-line:underline;">T</span><span style="text-decoration-line:underline;">he activation of the customer will happen in 15 working days post submission of the WOQODe contract.</span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=89

How long does it take to activate the tag?

Yes

<div class="ExternalClassEBB9A29F7FE047EEB0A9200EC62B80B3"><p><em>Within 48 hours</em></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=34

What are the applications of Natural Gas?

Yes

<div class="ExternalClass2CEFF1777AB14B6996226817BA24EBC2"><p><span style="line-height:107%;font-family:"calibri","sans-serif";font-size:11pt;"><font color="#000000">Natural Gas can be used wherever fuels are used for heating purposes, like Boilers, Burners, Furness etc. Natural Gas can be used as fuel for driving engines, where Diesel and petrol is used.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=42

How to become a Customer at WOQOD?

Yes

<div class="ExternalClassF3E5D2EB3E7B495BAC62FE9114B83592"><p>check our Customers list at this <a href="/EN/Business/Pages/Becoming-A-Customer.aspx">link </a></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=65

Who manages the program? What is needed to be complied with it?

Yes

<div class="ExternalClass519790EEB3F5418A8F21B82BC95174E4"><p>The WOQODe System section administers the program. Companies must follow approved WOQOD policies and procedures. </p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=90

Where do I enroll?

Yes

<div class="ExternalClass26981A3394134D1690D447B79CA60F55"><p style="text-align:justify;"><font color="#000000"><span style="line-height:107%;font-family:"calibri light",sans-serif;font-size:11pt;">At any WOQOD branded station</span><span style="line-height:107%;font-family:"calibri light",sans-serif;font-size:11pt;"> where prepaid installation is available (station link)</span></font></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=30

What is the calorific value of Natural Gas?

Yes

<div class="ExternalClassBDDAE87058B34813A6BC34B5C6A86C8B">Gross Calorific value shall be around 1000 BTU/SCF.</div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=43

How to apply for WOQOD Tenders?

Yes

<div class="ExternalClassD64EF7C7D89D4558920504D9B8738CB3"><p>check tenders information at this <a>link</a> </p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=66

What are the benefits of the WOQODe Program?

Yes

<div class="ExternalClassC1698836017F43E3B9889DB777CD487D"><p><span style="text-decoration:underline;"><strong>Savings</strong></span></p><ul><li>Realize savings by reducing administrative time and thereby work force.<br></li></ul><p><span style="text-decoration:underline;"><strong>Control</strong></span></p><ul><li>Customized account controls to set purchase limits.</li><li>Set purchase limits on each tag and update controls at any time</li></ul><p><span style="text-decoration:underline;"><strong>Expenses and Administration Time </strong></span></p><ul><li>Eliminate expense reimbursement and collection of receipts </li><li>Comprehensive reporting.</li><li>Customize reports by exporting in Excel</li></ul><p><span style="text-decoration:underline;"><strong>Convenience</strong></span></p><ul><li>Cashless</li><li>Manage account online and view real-time purchase details</li><li>24/ 7 online account management.</li></ul></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=91

What is the cost?

Yes

<div class="ExternalClass7E5DC14019E6463294DD9338B686B3A9"><p><span style="line-height:107%;font-family:"calibri light",sans-serif;font-size:11pt;"><font color="#000000">195 QR for the tag and 25 QR for the installation</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=32

Is it sweet or sour Natural Gas?

Yes

<div class="ExternalClass9750221971784B6CA25A80A2EEA2B233">Gas shall be sweet.</div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=67

How do I control my companies’ fleet fuel expenses?

Yes

<div class="ExternalClass074DA511D90546928B1DC0C88528C56B"><ul><li>By enrolling all vehicles into WOQODe System and eliminating manual intervention.</li><li>You will have access to live information on your vehicles' fuel consumption, segregated into various reports to analyze & control fuel expenses.</li><li>For more control & budgeting, you can do limit setting on the WOQODe Portal on your own at any point of time. </li><li>For the purpose of budgeting, you can group the vehicles.</li><li>You can select or change fuel grades as required</li></ul></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=92

How do I know that my tag is activated?

Yes

<div class="ExternalClass9441EBD77A66419BA8327A1DA360B659"><p><span style="line-height:107%;font-family:"calibri light", sans-serif;font-size:11pt;"><font color="#000000">Customer will receive SMS after activation of the tag.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=31

How the Gas is transported from WOQOD to customers?

Yes

<div class="ExternalClassD323F7622EC04F1F9F3D4AAC178CBCC5">Natural Gas is transported from WOQOD to all customers by pipeline. </div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=68

How will the customer control the vehicle's fuel consumption?

Yes

<div class="ExternalClass251B6F05E5C143C3876AE59FC05F9341"><p>You can compare monthly fueling with the mileage of the vehicle as recommended by the manufacturer. Monthly fuel consumption data in the portal will help you to analyze consumption patterns.</p><p>WOQODe- Portal provides you access to control the consumption pattern of vehicles based on the following parameters.</p><ul><li>Day & month of fueling</li><li>Stations selected for fueling</li><li>Holiday fueling</li><li>Non-fueling option</li><li>Total Quantity selected for fueling</li><li>Buy and Can't buy fuel (to temporarily block fuel purchase)</li></ul><p>The customer can exercise control through Vehicle Limit Management Module.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=93

How many cars can I enroll in?

Yes

<div class="ExternalClass4F7F7F5EE6A8407D960C8135DC251C78"><p><span style="line-height:107%;font-family:"calibri light", sans-serif;font-size:11pt;"><font color="#000000">No limit.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=69

What kind of reports are generated by the system? What are all details do they contain? Are they real-time or is there a delay in reporting?

Yes

<div class="ExternalClass27F31917F710437D8A2C06C43A447448"><p>Reports on consumption details and credit limits are available.</p><p>The reports contain the following details:</p><ul><li>Vehicle plate number</li><li>Fuel station name</li><li>Time of fueling</li><li>Fuel price</li><li>Grade of fuel</li><li>Quantity and Amount of fuel.</li></ul><p> All the reports provide you real time data.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=94

Which vehicles can I enroll?

Yes

<div class="ExternalClass1ECB5623C0CE4536B2A583D2611FD6C6"><p><span style="line-height:107%;font-size:14.6667px;font-family:calibri;"><font color="#000000"><span style="color:black;">Only <span style="color:black;">vehicles with istimarah under the names of the owner or any of his first-degree family members, with a request letter that is signed by both.</span><span style="color:#000000;"></span></span></font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=35

What pressure Natural Gas is supplied?

Yes

<div class="ExternalClass204B0E9A9BC8441F8F991DF5CB9BDDBB">WOQOD can provide pressure from 100 mbar(g) to 1000 mbar(g).</div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=70

What will happen when the vehicle hits the set fuel limit?

Yes

<div class="ExternalClass9D524B3B50AC471A9EADB2468F2D3321"><p><span style="font-size:10pt;line-height:107%;font-family:"segoe ui", sans-serif;">Fueling </span>will stop automatically and the customer needs to modify his vehicles limit himself or if WOQOD Customer Service modifies the limit, then a QR25 will be charged.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=95

If the tag is not working, what do I do?

Yes

<div class="ExternalClass637708BB049D41259166277039018E5E"><p><font color="#000000"><span style="line-height:107%;font-family:"calibri light",sans-serif;font-size:11pt;">Call customer service at 4021-7777/800-3835 or email </span><span style="line-height:107%;font-family:"calibri",sans-serif;font-size:11pt;"><a><span style="font-family:"calibri light",sans-serif;">customerservice@woqod.com.qa</span></a></span></font></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=36

Any special equipment of installation is required?

Yes

<div class="ExternalClass8ECE1778C9EF4F0194BF376A6EAE3937">Yes. Metering and Regulating Stations are required at your company premises. WOQOD will install this equipment for you. Customer need to install utilities capable of using Natural Gas.</div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=37

What will be cost of gas connection?

Yes

<div class="ExternalClass08B0A2E66CED42F68DF6C4A6146CC038"><p>Cost of gas connection shall be provided after assessment by WOQOD engineer that includes only upstream, and down stream shall be executed by approved the WOQOD contractor.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=71

How do I know my companies available credit limit?

Yes

<div class="ExternalClass6F844102B3824B96A102E1F742A9DC6D"><p>By checking the credit limit report.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=96

How do I top-up?

Yes

<div class="ExternalClass0DC2CF69E4F1456791C10532502B4359"><p><strong>Modes of top-up?</strong></p><p style="text-align:justify;"><strong>There are two methods for top-up:</strong></p><p style="text-align:justify;">Pay cash/card at any of our Sidra billing counters or credit card using WOQOD mobile application</p><p><strong>Is there a minimum or maximum?</strong></p><p style="text-align:justify;">A minimum of 100 QR and a maximum of 10,000 QR per transaction</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=46

Shall WOQOD handle MRS maintenance and inside factory installation both?

Yes

<div class="ExternalClassDD50F7455A9445368BBADB99A599F361"><p><span style="line-height:107%;font-family:"calibri","sans-serif";font-size:11pt;"><font color="#000000">MRS maintenance shall be done by WOQOD and inside factory will be under the customer’s responsibility.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=72

How can the customer add a new vehicle or remove vehicles from his companies account?

Yes

<div class="ExternalClass98070B7D675849A48D2601BE9AD9F8EC"><ul><li>Call WOQOD Customer Service at 4021-7777/800-3835 and follow the procedure.</li><li>50QR will be charged for adding a vehicle.</li><li>The customer can remove vehicle from his list by making it passive for fueling through WOQODe - Portal. This function should be used only when the customer wants to remove his vehicle from the fleet.</li></ul></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=97

Can I fuel at all WOQOD stations?

Yes

<div class="ExternalClassE3A81D7465884B73B176721531ECA88E"><p>Yes, you can fuel your vehicle a<span style="line-height:107%;font-family:"calibri light", sans-serif;font-size:11pt;"><font color="#000000">t any branded fixed station. You can check the locations using the WOQOD mobile application.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=38

What will be the price of Natural Gas?

Yes

<div class="ExternalClass1E964AD321544089AD94878F517F1E44"><p><span style="line-height:107%;font-family:"calibri","sans-serif";font-size:11pt;"><font color="#000000">The current price is 2.94$ i.e .38 QR per SCM fixed by the QP. It is muchcheaper than LPG, Diesel and Electricity. Contact us for more details.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=73

How does the customer modify his contact details?

Yes

<div class="ExternalClassB18DD1F0DBAC4FBBBC2EF457A07B29EF"><p>Fill the change request form and email scanned copy to WOQOD Customer Service.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=98

How can I know the balance?

Yes

<div class="ExternalClassA447F5BACCD74586B003CEC2BEA8291C"><p>From the last fuel transaction, SMS received, or you can track it using WOQOD's mobile application.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=39

What should I do to get Natural Gas connection?

Yes

<div class="ExternalClass948ADF44F471449C8EBC22C850C6066A"><span style="line-height:107%;font-family:"calibri","sans-serif";font-size:11pt;"><font color="#000000">Please Contact us at Natural Gas Section for further information or call Customer Service</font></span></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=74

How can the customer modify his bank guarantee amount?

Yes

<div class="ExternalClassE8CAE49C954D4B34A70725A0AAE75628"><p>The customer has to contact WOQOD customer service to get the change request form. Bank Guarantee can be augmented or a new Bank Guarantee can be submitted with the covering letter to WOQOD Finance.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=99

How do I add vehicles to my account?

Yes

<div class="ExternalClassED041F9FBC5D4154A7EC24DECAA41CBB"><p>Visit any WOQOD branded stations where prepaid sales installation is available, fill the additional vehicle form, pay the cost, get your tag installed and wait for activation.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=100

How do I come to know that my vehicle has been fueled?

Yes

<div class="ExternalClassE95D799CCA8141B8BAF3DB82A5356D84"><p><span style="line-height:107%;font-family:"calibri light", sans-serif;font-size:11pt;"><font color="#000000">Through SMS or from WOQOD mobile application</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=75

How does the customer receive his fuel bill and pay?

Yes

<div class="ExternalClass1C7D214A2FDD4F4F8D23FC29EF00B3C4"><ul style="text-align:justify;"><li> <strong>Billing Cycle</strong></li><ul><li><strong>Credit Invoices will be issued twice a month</strong></li><ul><li>(1-15 / 16-End of the month)</li></ul></ul><li><strong>Types of Invoices</strong></li><ul><li><strong>Fuel consumption invoice</strong></li><ul><li>Generates in portal every 15 days</li></ul><li><strong>Product and service invoice</strong></li><ul><li>Emailed to customer every 15 days</li></ul></ul><li><strong>Payment Cycle</strong></li><ul><li>Payment has to be made within 15 (fifteen) days from the invoice date.</li></ul><li><strong>Mode of Payment</strong></li><ul><li>Bank to bank transfer (Customer has to mention invoice number, customer number & site number in the remarks column).</li><li><div><div>Cheque deposit into WOQOD bank accounts/cheque deposit in WOQOD tower (Customer has to mention invoice number, customer number & site number in the remarks column of deposit slip).</div></div></li><ul><li>This information should be emailed to WOQOD Customer Service.</li></ul></ul></ul></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=101

Who do I contact for any issue, query, and feedback?

Yes

<div class="ExternalClassBB7FAAEB1F184938B261162C6A924373"><p><font color="#000000"><span style="line-height:107%;font-family:"calibri light", sans-serif;font-size:11pt;">Customer service at 4021-7777/800-3835 or email </span><span style="line-height:107%;font-family:calibri, sans-serif;font-size:11pt;"><a><span style="font-family:"calibri light", sans-serif;">customerservice@woqod.com.qa</span></a></span></font></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=76

What are the major charges?

Yes

<div class="ExternalClass72BA4285CC2743E298D6D27320D8D4C2"><p><em>(Starting fom 1 August 2020)</em></p><ul><li><strong>Tag </strong><strong>price: </strong></li><ul><li><span style="color:#444444;"><strong style="">250QR </strong>(1-500 tags)</span></li><li><span style="color:#444444;"><strong style=""><span style="">225QR</span> </strong>(501-1000 tags)</span></li><li><span style="color:#444444;"><strong style="">200QR </strong>(1001 tags and above).</span></li></ul><li><span style="color:#444444;"><strong>Installation fees:</strong> <strong style=""><span style="">25QR</span> </strong>per tag</span></li><li><span style="color:#444444;"><strong>Monthly service charge:</strong> <strong style="">9QR </strong>per tag </span></li></ul><p><em>**Terms and conditions apply</em></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=102

Can the tag be transferred from my vehicle to a new vehicle?

Yes

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=77

How many stations can the vehicles fuel?

Yes

<div class="ExternalClass971871C5DDEB40F8AEB16011FEF2724B"><p>Vehicles can fuel at all WOQOD branded stations, <span style="font-size:10pt;line-height:107%;font-family:"segoe ui", sans-serif;">except for the mobile stations.</span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=103

How do I close my account?

Yes

<div class="ExternalClass9E1FD3E511D94C3ABBCD2782C19266BD"><p><font color="#000000"><span style="line-height:107%;font-family:"calibri light",sans-serif;font-size:11pt;">Call customer service at 4021-7777/800-3835 or email </span><span style="line-height:107%;font-family:"calibri",sans-serif;font-size:11pt;"><a><span style="font-family:"calibri light",sans-serif;">customerservice@woqod.com.qa</span></a></span></font></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=78

Do fuel tags work internationally or locally in other fuel stations in Qatar?

Yes

<div class="ExternalClass8F8331EFFE114054932646E08648FB68"><p>No. The tags will only authorize fueling in WOQOD branded stations that are activated for Tag-based fueling located in Qatar.</p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=104

What is the benefit of this tag?

Yes

<div class="ExternalClassB0FF4CAEAB614030A3A43CE190284755"><p style="text-align:justify;"><span style="line-height:107%;font-family:"calibri light",sans-serif;font-size:11pt;"><font color="#000000">Advanced RFID technology tracking each fuel transaction individually, no need to carry cash, no need for fuel cards which can be misplaced or forgotten and it is automated and convenient.</font></span></p></div>

DispForm.aspx

https://www.woqod.com/EN/AboutUs/Lists/FAQs/DispForm.aspx?ID=47

What is the shelf life of WOQOD Lubricants?

Yes

<div class="ExternalClass7921024A1AA2486B8F9DA041A8624CF3"><p>The shelf life of most oils and greases manufactured by WOQOD Lubricants is four years from date of shipment, provided that the oils and greases are properly stored in their original, unopened containers.</p></div>

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